Remote Data Vault

Secure Reliable
Data Backup

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Remote Data Vault - Installation FAQ's

Remote Data Vault - Installation FAQ's

The Full Remote Data Vault Installation Guide

Follow these simple steps to get your new online backup service working immediately.

  1. To begin, you should have received a download link for your version of the software in the activation email you received. If not, contact Customer Service at (800) 928-7542. Click the link to download the installation file. If you are installing from a CD, insert the CD now
  1. Double-click the installation file RDVBACKUP11.0.16.exe to begin the installation. The language selection screen appears. English is selected by default
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  1. Click the appropriate language and click Next to proceed. There will be a short wait as the installer loads required information. The Welcome screen appears
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  1. Click Next to proceed. The End-User License Agreement (EULA) appears
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  1. Review the agreement and check the “I accept the terms in the License Agreement” box. This is required to continue. Click Next to proceed. The Typical or Custom Installation page appears
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  1. The vast majority of users will not need to run a custom installation, so leaving Typical selected is recommended. Click Next to proceed
  1. You will now be asked to wait while the Setup Wizard installs the software. This process takes from 2-10 minutes, depending on your system. You also have the option to cancel the installation at any time should you need to for any reason. When complete, the Setup Complete page appears
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  1. Click Finish to exit the Setup Wizard
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  1. Launch Remote Data Vault Backup. The first time you do, you will be asked to enter your key code
  1. To enter your key code, click the Add Key Code button. The Add License/Key Code window appears
  1. Type your key code exactly as it appears, including any dashes (if you received your key code in an email, copy and paste your key code into the field). If you have entered your key code in an email, copy and paste your key code into the field). If you have entered your key code correctly, a green check mark will appear to the right of the key code
  1. Click OK to finish the registration process

Click here if you already have an account and would like to re-install the Software.

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